5 Fast Facts about Rinnai Hot Water Systems

5 Fast Facts about Rinnai Hot Water Systems

Pop hot water systems quiz: Which company introduced Australia’s first-ever full electronic gas continuous flow hot water system? Answer: Rinnai. Why is that important? Because it was an innovation that revolutionised the way we enjoy hot water today, ensuring that you’ll never face the prospect of a cold shower. It’s just one example of why Australians and Gold Coast locals so often turn to this trusted name in hot water – and why we truly recommend Rinnai hot water systems Gold Coast wide.

Rinnai Hot Water Systems Review

In this Rinnai hot water system review, we’re taking a closer look at the Japanese brand called Rinnai, and the hot water systems that Australians and Gold Coast locals have been trusting every single day for the past 49 years and counting.

Our featured Rinnai Hot Water Systems Gold Coast

Let’s take a closer look at the most popular Rinnai electric hot water systems on the market today.

Rinnai hot water storage systems: The brand has a great range of single and twin-element Rinnai electric hot water systems in a full array of sizes, including gas systems and the super energy-efficient heat pumps.

Rinnai continuous flow hot water: As we said at the top of the page, if you ever wondered who introduced the first continuous hot water solutions to Australia, look no further than Rinnai. Ensuring you never run out of hot water, the first in this series of sleek designs hit the market in the early 90s.

Rinnai solar hot water systems: When you live in Australia, it simply makes sense to use the never-ending and totally free source of energy that beams down from the heavens – the sun. Rinnai’s ultimate range of solar systems is on the cutting edge of innovation, saving you money and helping the planet.

Learn even more about Rinnai

Rinnai Electric Hot water System

If you’ve seen that instantly recognisable red logo on Rinnai hot water systems, there’s a great reason for that: it’s one of Australia’s leading suppliers and innovators of household products. But here are some facts about Rinnai that may surprise you:

1. Made in Australia

Rinnai may be Japanese, but Rinnai Australia has no fewer than three world-class manufacturing facilities, located in South Australia and Victoria.

2. Made in lots of other places!

But apart from those three facilities, there are about 40 Rinnai manufacturing facilities in Japan and elsewhere in the world.

3. Rinnai does more than hot water

You may love their reliable and innovative hot water systems, but Rinnai also boasts a great range of state of the art air conditioners and heaters.

4. A very old brand

Rinnai has been around for about 50 years in Australia, but the brand is much older than that. Kanekichi Hayashi and Hidejiro Naito founded the company in 1918 when Hidejiro was apparently inspired from blue flames coming from an imported cooking stove.

5. An awful lot of Rinnai hot water systems

Every single year, Rinnai product lovers buy an incredible 12 million Rinnai appliances. The continuous hot water systems are particularly popular, with 30 million sold worldwide to date.

Here at Gold Coast Plumbing Company, we hope you enjoyed this Rinnai hot water system review as much as we enjoyed putting it together! We really do care about supplying and installing only the very best hot water systems here on the Gold Coast wide and would be honoured to give you advice and a consultation today about the full range of Rinnai and other top hot water system brands including Therman and Rheem. Call the friendly hot water team today!

6 Fascinating Facts About Rheem Hot Water Systems

6 Fascinating Facts About Rheem Hot Water Systems

If you love a steaming hot bath or shower, there’s still an awful lot more than that to love about Rheem. Rheem hot water systems are built by an Aussie brand that Australians and Gold Coast locals just like you just love to trust. It’s a range of affordable, super high quality, reliable, and brilliantly energy-efficient products that we’re going to take a closer look at in this Rheem hot water system review.

Rheem Hot Water Systems Gold Coast

Did you know that simply heating the water you need in the kitchen and bathroom accounts for more than a quarter of your entire average energy bill? That’s a lot of money, which is why we recommend Rheem hot water systems Gold Coast wide. Rheem’s hot water systems are not the only kind to your hip pocket, but good for the environment too, thanks to a constantly evolving range of innovative energy and water-saving gas, solar, heat pump and Rheem electric hot water systems.

Gold Coast Plumbing Company’s favourite Rheem hot water systems

rheem hot water system setYou don’t need to look around our beautiful streets for long to know that Gold Coast households just love a Rheem! Our favourite Rheem products are:

Solar: Rheem is nothing less of a global pioneer in solar water-heating technology, and that’s no surprise – because an efficient Rheem system can slash your energy use by 80% and more.

Heat pumps: This new and innovative hot water technology uses the heat in the air to create totally renewable energy. Based on Rheem electric hot water systems, heat pumps use only a third of the energy of a standard system.

Gas: Another of Rheem’s deserved boasts is of being a leader in efficient gas products. Remember the 90s, and the Rheem ‘Stellar’ which was the world’s first five-star gas hot water system? These days, Rheem has super-contact continuous flow gas water heaters that attract impressive 7-star equivalent ratings.

Are you impressed by our Rheem hot water system review? Here are some cool facts about this innovative company that may just blow you away even more:

6 Fascinating Facts About Rheem

1. Rheem made … drums

The original American company, called Rheem Manufacturing Company, actually started out making galvanised steel drums.

2. The full Rheem family

That drum company was founded by brothers Richard Rheem and Donald Rheem, the sons of William Rheem – the former president of the Standard Oil Company of California.

3. That’s quite Ruud

Some historians can’t help saying Ruud when they think of Rheem – because Rheem bought Ruud in 1954. Ruud developed the first-ever automatic hot water system in 1889, which was gas-fired.

4. It was 83 years ago

The first Australian Rheem water heater was made in Sydney in 1939 – two years after the company started making (you guessed it) … drums!

5. What does BHP have to do with it?

BHP made the steel that went into those first Rheem electric hot water systems, and do you know why? The Aussie mining company owned a 50% share.

6. A truly Aussie company

While Rheem may have started out as an American drum manufacturer, the US company was bought out in 1973 – meaning Rheem could claim to being truly Australian. Aussie winemaker Southcorp bought Rheem in 1988, and it’s now controlled by Paloma Co Ltd.

Did you know that only a licensed plumber like the experienced hot water experts at Gold Coast Plumbing Company can install your new hot water system? We not only supply and install Rheem hot water systems, we can also repair your old one or make sure it is perfectly suited to your home, family and needs. So for top quality hot water brands just like Rheem and super-fast installation, repairs and expert advice, give Gold Coast Plumbing Company a call today on 1300 390 361.

Thermann Hot Water Systems Review

Thermann Hot Water Systems Review

You may not have heard of Thermann hot water systems, but that’s not because the company does not have a good reputation. The reason is because they’re new. In fact, if you haven’t heard of them, this Thermann hot water system review is just for you – because you are one of the last to hear about some of the absolute best hot water systems on the market today.

Yes, Thermann hot water systems are quite new to the market, but did you know the brand is the fastest growing in the hot water industry in Australia and New Zealand? There are some very good reasons for that.

The company took a very clever and methodical approach to the local market. First, they carefully identified which hot water technologies were dominating in the various categories – and then set the ambitious goal of producing various types of hot water systems and models with the highest quality of anything else on the market.

In Gold Coast Plumbing Company’s Thermann hot water system review, we’re talking about:

1. Continuous flow hot water systems

thermann gas instant heaterSmall and sleek, these tidy little units are very energy efficient because they only heat up the water when you turn on the tap. But it means you’ll never run out of hot water, even if you have a busy family.

Thermann’s perks: These systems come with impressive 12-year warranties, with various capacities ranging from 16 to 26 litres that will suit every family’s needs.

Link: Thermann Continuous Hot Water Systems

2. Storage Hot Water Systems

If you recognise a modern, small, sleek and unobtrusive continuous flow hot water system, then you’ll feel even more familiar when you see a traditional storage hot water system. These natural gas, LPG or Thermann electric hot water systems are the ones with the big tank, with water heated to 50 degrees and ready for when you need it.

Thermann’s perks: Warranties range from 7 to 10 years, with a variety of capacities from small electric storage units of just 25 litres to a hefty 170 litres.

Link: Thermann Storage Hot Water Systems

3. Heat Pump Hot Water Systems

Think of a heat pump like a fridge in reverse, as it extracts the heat from the environment and then stores the water in a tank. Because the pump technology is using the ambient air temperature to do the heating, the energy efficiency rating is extremely high.

Thermann’s perks: The hybrid Thermann electric hot water systems produce 4kHw of heat for every kWh of energy, making them almost 74% more energy-efficient than a traditional system.

Link: Thermann Heat Pump Hot Water Systems

4. Solar Hot Water Systems

While a heat pump uses ambient air temperature, a solar hot water system uses the sun – making it the most energy-efficient way to heat up water for your home. But while people are still making the switch to solar, the 50-year-old technology is already quite mature, making it very reliable.

Thermann’s perks: For amazing peace of mind, Thermann’s solar systems boast amazing 15-year warranties, and ‘active tracking’ technology means heat is collected no matter where in the sky the sun happens to be.

Link: Thermann Solar Hot water Systems

5. Commercial Hot Water Systems

These big boys are mainly for businesses or other commercial settings that need a lot of reliable hot water on tap.

Thermann’s perks: Every business is catered for with Thermann’s commercial hot water systems. Take the 50 litres continuous condensing hot water unit, for example, which is the only one of its type in Australia.

Link: Commercial Hot Water Systems

Thermann’s big boast is that it makes hot water simple – and it’s hard to argue with that. Packed with proven technology combined with the most innovative features on the market, the brief is to produce ultra long-life products that work brilliantly at a great price. It’s why Gold Coast Plumbing Company would be proud to install a hot water system at your place today, so get in touch on 1300 390 361 and ask about Thermann hot water systems today!

Unblock A Pipe With a Drain Snake in 5 Easy Steps

Unblock A Pipe With a Drain Snake in 5 Easy Steps

“I’ve tried everything, and I just can’t clear that blockage.” “Have you tried using a drain snake? Works every time!”

Plenty of people have had a conversation just like this, but their mind went blank when they heard the reference to a drain snake. No, it’s not a new species of our slithery foes that you might tread on in long grass. The drain snake is actually a very handy innovation that plumbers and homeowners both swear by for clearing stubborn pipe blockages.

Electric eel or drain snake?

Where it gets confusing is that there are different types of drain snake. One Google image search will depict a strange motored device on wheels, but this is more commonly known as a plumbers eel, a plumbing eel, or an electric eel.

However, the electric eel is really just the big brother to the more common hand-held drain snake Bunnings might stock on the shelves. The basic principle is the same with the run-of-the-mill drain snake and the heftier electric eel – and that basic principle is the flexible coils or cables that are wiggled down a drain to slash away at stubborn blockages.

What we are talking about in this article is the hand-held drain snake, which you should consider as the middle ground between using a plunger and calling in the blocked drain experts from Gold Coast Plumbing Company!

A warning about drain snakes

But first, a warning: if you’re not a fairly handy and confident DIY’er, it might be best to stay away from the plumbing snake. Yes, they’re great at unclogging drains. But get it wrong, and you could damage your pipes and create a much, much bigger problem.

To really understand the risk, you need to understand how a drain snake works. Basically, it’s a long flexible stretch of coiled cables with a handle or crank on one end and a corkscrew-like open spring on the other. It works by being inserted into the drain and then uncoiled with the handle – until eventually it reaches and breaks through whatever is causing the blockage.

So if you’re game, here’s how to use a drain snake:

1. Insert the drain snake

To make the plumbing snake do its magic, you’ll need to manually feed the end of it into the pipe or drain. If it’s stubborn, don’t force it because the head of your drain snake is designed to do some serious work.

2. Uncoil the snake

Use the handle to start unravelling the coil so that it goes deeper and deeper into the pipe. Don’t do your unwinding too fast or too slowly, but when you feel a little resistance, don’t freak out – you might have reached the point of the blockage.

3. Attack the blockage

If you’re pretty sure you have reached the blockage, wind the handle forwards a little bit and then backwards a little bit – and repeat this process over and over. This action will help to break up the blockage, but if you hear noises in the pipe that sound unusual or harsh, you may be attacking the actual pipe – so back off a little and try again.

4. Complete the process

Once the back-and-forth handle winding has been done for a while and you no longer feel any resistance, the blockage is probably now clear. Wind the drain snake back up, being particularly careful when the head reaches the top of the pipe once again.

5. Call in the professionals

How’s your drain? Is that water going down perfectly now? If so, well done – you’re a real pro at this drain snake business!

If you still have a blockage, there’s only one thing left to do – call in the professionals from Gold Coast Plumbing Company. Our plumbers are all fully qualified, insured, friendly, and ready to tackle any type of blockage or plumbing problem – big or small. Call today and ask about our lifetime workmanship guarantee. Happy drain snaking!

How to Get Rid of Drain Flies In 3 Easy Steps

How to Get Rid of Drain Flies In 3 Easy Steps

When it comes to household pests, you’re always on the alert for rats, termites and cockroaches. But here’s something that might not be on your radar: drain flies. Ever been around a sink or a shower or bath or even a kitchen and noticed a teeny-tiny little moth-like fly (or 50) buzzing around? These annoying drain flies typically set up shop in your bathroom or kitchen pipes – particularly if there’s a lot of organic matter in there to feast upon. But the real question is simple: how to get rid of drain flies quickly and effectively?

Drain flies Gold Coast – How to spot them

What’s that tiny thing buzzing around in your bathroom? If it:

  • Looks like a tiny moth
  • Has 6 legs
  • Has a set of fuzzy wings
  • And a set of antenna

Then it’s extremely likely that you’ve run into one of the drain flies Australia is growing to hate. Often called sink flies or sewer gnats the scientific name is Psychodidae.

Getting rid of drain flies

First things first: don’t panic. Although they munch on the gross stuff that lurks in your drains, these little critters aren’t going to kill you, and they aren’t going to endanger the structure of your home either. At the very worst, they have been known to trigger asthma symptoms within sufferers if inhaled.

If you’ve discovered your drain fly infestation in a bathroom that is not used very often, here’s some good news: that’s why they’re breeding there! Even if your unused bathroom appears clean, without using or thoroughly cleaning it regularly, you’re laying the groundwork for a stagnant accumulation of the slimy stuff that drain flies find so tasty. And if you can visibly see mould in your bathroom, it’s definitely time to get out the rubber gloves.

Drain fly remedy #1: Trapping drain flies

Regularly cleaning or flushing your drains is great drain fly prevention. But that solution is not going to help you with getting rid of drain flies that have already made their way into your house.

For that, try this easy DIY recipe. Add equal parts of water, sugar and vinegar to a bowl, and now add the secret ingredient: dish soap. The drain flies won’t be able to resist it – and the consequences for them will be dire.

Drain fly remedy #2: Boiling water.

But wait! Shouldn’t we be trying to stop the drain flies at the very source? It’s all good and well to know how to kill drain flies once they’ve crawled out of the drain, but what about the ones that are still down there?

For that, the solution really couldn’t be easier. As the main problem is usually stagnant drains and pipes that are not often used, the best way is to boil a kettle or two of water and just pour it down the sink/drain. Not only is this a great way to kill the drain flies, it will also help to clear your drains of the gunk that they love to eat.

Drain fly remedy #3: Go the extra mile.

Are you already feeling more relaxed about drain flies? It sounds like you’re ready to go one step further in order to really get on top of your drain fly infestation.

  • Remove any fruit from the area
  • Empty, clean and dry your bins
  • Cover your drains with a plug when unused.

For protecting floor drains there’s a great product we install regularly here on the Gold Coast. Drain Mate is an Australian made product that’s easily installed in your existing floor drains which will reduce noise and trap odours (no more smelly drains) as well as preventing drain flies.


While these 3 remedies should help to eradicate those annoying, small flies in shower and bathroom areas, one unfortunate fact does remain: you might have an underlying issue with your drains or pipes that means the critters keep coming back. Luckily, Gold Coast Plumbing Company has all the know-how, experience, equipment and skills to keep your drains, pipes, kitchens and bathrooms running smoothly all year round – so give us a call today!

Hot Water Systems and Dodgy Tradies – Buyers Beware!

Hot Water Systems and Dodgy Tradies – Buyers Beware!

There’s a very real problem that has the potential to cost you thousands of dollars and unnecessary heartache.

It’s the dodgy tradie epidemic that is getting worse, not better.

faulty hot water system installation

faulty hot water system installation

To stay abreast of industry updates and news, I follow a couple of plumbing related pages on Facebook. While having a scroll through the most recent posts, I saw some pictures and comments that instantly made me feel for the customer and angry that a dodgy tradesperson was getting away with illegal and dangerous work.

The picture on Facebook was posted by a plumber on the Gold Coast who was asked to repair a hot water system. The system had been installed two months prior by another tradesperson. He was no longer answering or returning the calls of the upset homeowner.

The hot water system in question had been installed by a dodgy tradie and it was a ticking time bomb. The major faults were as follows:

  1. It had been connected in such a way that if the thermostat failed and the water continued to boil there was a very high likelihood of an explosion due to a blocked relief valve discharge pipe.
  2. A tempering valve had not been installed. This vital component prevents children and the elderly from scalding burns, by blending hot water with cold water to 50 degrees Celsius.
  3. The non-return isolating valve was not installed. The purpose of this component is to prevent hot water from going back through the cold water supply, thereby preventing melting tap washers and plastic components like toilet cistern filling valves for example.
  4. The cold water expansion valve that discharges cold water to prevent damage to isolating valves and other pipework, was missing.
  5. There was no safe tray under the unit to prevent water from flooding the house if there was ever a leak from the hot water system.
  6. Zero insulation on the pipework for preventing heat loss.

The installation did not comply with Australian standards for hot water systems and the pipework looked like my dog had fabricated it (no offence intended Ebony, my lovely kelpie).

Most hot water systems when installed correctly, will provide hot water on demand without further thought. They require a minor service every few years to ensure the relief valve is operational and the replacement of the sacrificial anode, usually every 5 years. However, when certain unfavourable conditions align, a hot water system can turn into a dangerous bomb inside your home.

The television show Mythbusters conducted an experiment where they removed all safety valves from a hot water system and then pressurised the unit. The subsequent explosion launched the tank over a hundred meters in the air and peppered the surrounding area with dangerous shrapnel.

I’m a business owner, a tradesman and an employer, but foremost I’m a person who wants to help people with plumbing problems and provide quality solutions.

I believe that it’s my duty as a business owner to prevent consumers from having a similar experience to the poor customer referred to above. It is the responsibility of reputable business owners to call out dodgy tradies who should not be in business.

It is my opinion that there has been a serious decline in the standard of workmanship, as well as gaps in the fundamental knowledge of tradespeople. Furthermore, I regularly see a blatant disregard for the law and regulations from dodgy tradespeople.

With that in mind, you should ask the following when choosing a tradesperson to repair or supply and install your hot water system:

  1. Will you come to my home and discuss the best type of hot water system suited to my needs? Will you consider the number of people in the home, the energy efficiency of the system, my budget and any future plans that I have for my home?
  2. Do you hold the correct plumbing licence to install hot water systems?
  3. Do you hold the required electrical licence? If there was ever an insurance claim at the property due to an electrical surge, having your hot water system installed by a licenced tradesperson will be a requirement of the insurer.
  4. Will the system be installed as per the Australian Standards and local authority requirements?
  5. Do you offer a lifetime warranty on your workmanship?
  6. Has the system and its components been thoroughly tested?
  7. Will the system and its components be brand new and not ex-showroom floor stock?
  8. Does the system have a minimum 10-year manufacturer’s warranty?
  9. Will indoor installations have the required safe tray and automatic shut off valve to prevent flooding of my home?
  10. Do you submit the legally required Notifiable Work form to the Queensland Building and Construction Commission?

You should get a sense of trustworthiness from the trade business and there should be plenty of customer reviews to support the satisfaction of others who have used the business prior to you.

HWS installed by GCPC

Hot water System installed by our team

The size of the business is also an important consideration. If there is a problem with the hot water system in the future the business that you choose should have the personnel available to attend to perform a warranty repair.

The following picture is a hot water system that we installed inside a customer’s home the day before I wrote this article.

The customer left a 5 star Google review stating the following:

“All the guys are friendly and professional. Had my Hot Water System replaced within 24 hours of my call. Arrived on time, did a professional job, and cleaned up after themselves. Made the whole trauma of dealing with tradesmen a pleasant experience.”

I truly hope that this helps you when making a decision on the repair or replacement of your hot water system and prevents you from having a potentially dangerous and costly experience.

Please contact us to discuss your needs on 1300 390 361.

Owner of Gold Coast Plumbing Company