Plumbing FAQs

Below are some of the most common questions people ask our Gold Coast plumbers. If you don’t see the answer to your question on our website please get in touch.

How do you qualify for the $50 off today?

We have a $50 fee that will have a plumber attend to assess the problem and provide you with an up front price for the works required (during regular business hours only). If you choose to commence with work then the $50 fee is waived and you only pay for the works required. You don’t pay any call out fees, saving you $50.

How do I pay for the works?

Payment is made to the plumber upon completion of works. We accept credit card and cash payments. If paying by credit card the bank charges a small transaction surcharge and for safety we do not carry change if paying by cash.

What does an emergency callout cost?

Pricing for emergency work is the same as our regular business hours pricing. We have an after hours service fee that will be charged by the on-call plumber before they make their way to you. The service fee is applied to cover the overtime payment that is required to be paid to our employees. Once our plumber has viewed the issue, they will give you options and up front pricing for the work required. Please call our on-call plumber to discuss.

What can I expect from my plumber?

Our plumbers will:

  • call prior to arriving to let you know that they are on their way
  • arrive in a vehicle with a range of equipment and materials to solve all your plumbing problems
  • be in a clean and tidy uniform
  • enter your home or business wearing boot covers to protect your floors
  • offer a complimentary plumbing inspection to save you from further problems
  • provide you with solutions and you will know what the work will cost thanks to our unique up front pricing
  • use Tidy Tradie mats to protect surfaces where they will be working
  • vacuum the area and leave it clean
Do you service my area?

We provide plumbing services across the entire Gold Coast region and Brisbane southside. For more details of our service area visit our contact page.

Contact Us For All Your Plumbing Needs

Unique Fixed Pricing. No callout fee. Free plumbing system inspection with any paid work. Call the plumbers the Gold Coast can rely on for fast and friendly service.