The Questions Were Asked Most On The Gold Coast

We have a $50 fee that will have a plumber attend to assess the problem and provide you with an up front price for the works required (during regular business hours only). If you choose to commence with work then the $50 fee is waived and you only pay for the works required. You don’t pay any Callout fees, saving you $50.

Payment is made to the plumber upon completion of works. We accept credit card and cash payments. If paying by credit card the bank charges a small transaction surcharge and for safety we do not carry change if paying by cash.

Pricing for emergency work is the same as our regular business hours pricing. We have an after hours service fee that will be charged by the on-call plumber before they make their way to you. The service fee is applied to cover the overtime payment we pay to our employees. Once our plumber has viewed the issue, they will give you options and up front pricing for the work required. Please call our on-call plumber to discuss.

Our plumbers will:

• call prior to arriving to let you know that they are on their way
• arrive in a vehicle with a range of equipment and materials to solve all your plumbing problems
• be in a clean and tidy uniform
• enter your home or business wearing boot covers to protect your floors
• offer a complimentary plumbing inspection to save you from further problems
• provide you with solutions and you will know what the work will cost thanks to our unique up front pricing
• use Tidy Tradie mats to protect surfaces where they will be working
• vacuum the area and leave it clean

We provide plumbing services across the entire Gold Coast region and Brisbane southside. For more details of our service area visit our contact page.