As a business owner of a cafe, I know how important customer service is, especially first impressions. I was in urgent need of a replacement hot water heater, did my research, took photos and new exactly what I needed. After numerous phone calls, there wasn't anyone I felt comfortable with until I called Gold Coast Plumbing Company and spoke with Belinda, she took customer service to a whole new level.
Finally, I found someone who was enthusiastic, helpful, cheerful and above all made my problem her own. Within minutes she had the boys heading my way. Dane and Brett went above and beyond their duties, not only did they install new equipment but they helped fix existing equipment while they where there at no extra cost.
Two charming gentlemen with a great sense of humour, exceptional work ethic,outstanding and fast service. To my surprise the cost was fair less than I expected and had been quoted on from others. I have made this company my number one plumber for all my commercial and residential needs in the future.
I'm not one for recommending anyone on first encounters but there is always an exception to the rule and this company for me, is it. I can't thank them enough and it was a great pleasure meeting and dealing with them all.